Shipping & Returns

Where Does Funky Frog Ship?


How Quickly Will My Order Ship?

I will do my best to ship the same day you ordered but it may be the next business day. For example if you ordered Friday, the latest your order will be shipped is the following Monday.

For Canada/Domestic Orders:

Shipping is $15 for all orders, large or small. All orders are shipped by Canada Post.

If you would like Express Delivery please email us to make arrangements. Funky Frog uses Expediated Parcel to keep your price down.

Most orders are received within 2-9 business days after shipment depending on the destination.

Local: 2 days

Regional: 3-5 days

National: 4-9 days

Free delivery for all Canadian orders over $99

For International Orders:

Orders to U.S. are $25 shipping, large or small orders. Orders to everywhere else is $35 flat rate. All international orders are shipped by Canada Post Small Packet Service. Please be aware that due to the high cost of postage your package will be sent via surface. If you would like to upgrade your shipping please state this when ordering.

Typical arrival time for U.S. orders is between 5-8 business days depending on destination. International Orders can take up to 6 to 8 weeks.

If you would like to have a express delivery please Contact Funky Frog .

Lost Packages/Insurance Claims:

Listed arrival times are best estimates based on Canada Post literature. From personal experience some shipments may take longer than expected depending on the destination city/country and on unforeseen circumstances (such as weather or destination country customs delays). Please give your order time to arrive. Contact Funky Frog if you have any questions.

Payment Information:

Funky Frog offers two payment options through PayPal.

All major credit cards are accepted. All information is securely transferred between you and our payment gateway. Funky Frog does not store any of the credit card information on the site. All of that is handled through the payment gateway: PayPal systems.

Funky Frog also accepts direct payments through PayPal.

Funky Frog accepts Credit Cards Via PayPal.

You can chose your preferred payment method during checkout.

A Paypal account is not required to make a purchase.

Sorry, Funky Frog does not accept Cashier’s Checks or Money Orders.

All payment information is securely transmitted.

Returns & Exchanges Information

Funky Frog does not accept returns but does offer exchanges within 30 days of purchase. Please email Funky Frog for instructions for exchanges.

Thanks for visiting Funky Frog!! Hope you enjoy your browsing. If you are buying please note that all orders will be processed on November 29. The store will be closed while Funky Frog is on the 2018 Basket and Bead Hunt in Ghana, West Africa. Check us out on Facebook .. we will post lots of photos!! Email us if you would like us to look for something specific for you..... See you when we get back!! Dismiss